Draft for review. This page summarises Sreera's current rules in plain language and is not final legal text. Highlighted items must be filled in, and the whole page reviewed by Sreera's legal advisor, before launch.
1.What we collect
- Account details: mobile number, name, city and, if you give it, your email.
- eKYC details: PAN, Aadhaar (verified with an OTP and shown masked), bank account and IFSC, and a selfie.
- Auction activity: bids, wins, payments, token and EMD records.
- Enquiries: details you share in callback and visit requests, including organisation and asset type for sellers.
- Device data: [cookies, analytics and logs: to be confirmed]
2.Why we use it
- To verify your identity and keep every auction genuine.
- To run auctions, record bids and complete payment, transfer and handover.
- To send refunds only to your own verified bank account.
- To call you back about enquiries and support you during auctions.
4.How long we keep it and how we protect it
[Retention periods and security measures: to be confirmed]
5.Your rights
You can ask to see, correct or delete your personal data, and withdraw consent, subject to legal record-keeping requirements. [Rights under the Digital Personal Data Protection Act, 2023 and how to exercise them: to be confirmed by legal counsel]
6.Grievance officer
[Name, email and address of the grievance officer, and response time]
7.Changes to this policy
We may update this policy. The date at the top shows the latest version.