Draft for review. This page summarises Sreera's current rules in plain language and is not final legal text. Highlighted items must be filled in, and the whole page reviewed by Sreera's legal advisor, before launch.
1.Your account
- You register with your own mobile number and verify it with an OTP.
- You keep one account and do not share it. You are responsible for every bid placed from it.
- The details you give, including your name as on PAN, must be true and up to date.
2.eKYC
Before bidding you complete eKYC with your PAN, bank account, Aadhaar and a selfie. We use it to confirm your identity, keep every auction genuine and send refunds only to your own verified bank account.
3.Fair bidding
- Every bid you place is a binding offer to buy the Lot at that price.
- You must not bid on a Lot you own or sell, bid on a seller's behalf to raise the price, or agree with other bidders to keep prices down.
- [Other prohibited conduct, to be confirmed]
4.Token and EMD
You need an active, refundable participation token to bid, and some high-value Lots need an extra EMD. The Auction terms and the Refund and Cancellation Policy explain how they work.
5.If you win
Once the seller confirms the result, you pay the balance within [payment deadline]. If you do not, your token is forfeited and your bidding is paused for 3 months.
6.Suspension
We may pause or close an account that breaks these terms or the Auction terms. [Notice and appeal process: to be confirmed]
7.Messages from us
We contact you by SMS, WhatsApp, phone and email about your account, auctions you take part in and payments. [Marketing messages and how to opt out: to be confirmed]
8.Liability and governing law
[Limitation of liability, dispute resolution and governing law: to be provided by legal counsel]